Career Objective:
To secure a position with performance based promotional opportunities.
Employment History:
Information System’s Consultant / PC Technician
Cincinnati Computer Works Cincinnati September 2005 – Present
Maintaining and upgrading PC’s, software, hardware and Networks.
First contact for Help Desk and Technical Support.
Budget friendly recommendations for computer equipment and software.
Custom system builds and rebuilds.
Time and cost management of ongoing projects.
Quoting and procurement for projects.
Familiar with Networking Protocols and Topologies.
Cabling for new or pre-existing Small Office / Home Office applications.
Building custom computers.
Setting up, programming, and maintaining relational databases.
Using and maintaining MRP & ERP systems.
Dell Certified Systems Expert (2008-2009)
On site, residential and corporate, repair and troubleshooting of Dell Products.
Specializing in Laptop and Desktop repair.
Quality Control and Customer Satisfaction.
Parts inventory, tracking, and RMA’s
Engineering Contractor – Cad Detailer
Various Positions Cincinnati May 1995 – September 2005
Software Experience:
Installation, configuration, and operations of Operating Systems and software:
Mac/OS Mac OS X
Microsoft Windows:
95 98(SE) NT 4.0 ME 2000
XP Home / Professional Vista Windows 7
Microsoft Office Suite (All Versions):
● Word ● Excel ● Access ● PowerPoint ● Works
● Publisher ● Project ● Front Page ● Outlook ● Exchange
● Internet Explorer
Familiar with:
● TCP/IP ● SNMP ● Active Directory Services
● Photoshop CS3 ● Dreamweaver CS3 ● Fireworks CS3
● Lotus Notes/ Client 7.0 ● Lotus 123 ● Word Perfect
● Adobe Acrobat Standard ● Mozilla Firefox ●Mozilla Thunderbird
● QuickBooks Pro ● FoxPro ● Symantec Ghost
Programming Experience:
● Visual Basic 2005 .NET ● SQL / SQL Server 2005 ● XHTML / HTML
● Visual Basic 2008 .NET ● JavaScript / Jquery ● BASIC
● FORTRAN